My notes look empty — how to get them back

Good news: your notes are still private and encrypted. What you’re seeing is a state issue. Pick the situation below that matches your screen and follow the steps.

A) You see the lock icon and the button says “Unlock”

1. Click Unlock.
2. Enter your passphrase.
3. Your notes will appear.

B) You see “We found synced notes for this page. Enter passphrase to sync & retrieve.”

1. Enter your passphrase to Sync & Retrieve.
2. Then click Unlock to edit.

This means a previous encrypted copy is safely stored on the server and this browser was just cleared.

C) Editor looks empty, no message, button says “Save & Lock”

1. Click the Member Notes badge to close the box.
2. Click the badge again to reopen it (this triggers a fresh check).
3. If prompted, enter your passphrase to retrieve; otherwise click Unlock and enter your passphrase.

D) “Sync devices” is OFF (optional, for server backup)

1. Click Sync devices → Enable Sync.
2. Close the note box, then open it again.
3. Enter your passphrase when asked.

With Sync ON, an encrypted copy (still private) is available for restore across browsers/devices.

Still empty after trying the above?

• Confirm you’re logged in with the same account.
• Make sure you’re on the same page where the notes were saved (notes are page-specific).
• Close the note box and reopen one more time to force re-detection.
• If you changed your passphrase, you must use the new one to unlock.